Possible Dividend glitch

[dooda_brown]

When we input our SMALL dividend amount of $600, it takes us from receiving a refund of $1600 to OWING $500?!! THis makes no sense.

[MichaelL1]

Can you double check to make sure it was not a decimal place off.  
Let me know and we will get this figured out.

[dooda_brown]

no decimals off, so we are very confused and not sure where to go to get it filed correctly.

[dooda_brown]

We input 644 in 1A and 588 in the other spot under qualifying...as soon as we do this, it swings a 2k difference?

[MichaelL1]

Do you have other investment income that might have been around $3,000 already entered (such as other dividends or interest income) and this got you ever $3,500 on the return?

For EITC you cannot have investment income exceeding $3,500

[Lisa995]

If earned income credit is a factor, the additional unearned income could have disallowed that credit.

[MichaelL1]

To Preview a copy of the Form 1040 prior to paying for TurboTax.
A. Go to Tools in left side of screen and click on Tools
B. A box titled: Tool Center will open and below the 3 boxes is: Other helpful Links…
C. Click on the first one: View Tax Summary
D. Then in left side of screen click on: Preview My 1040
E. You can scroll up and down and see the numbers on a working copy of your Form 1040

[dooda_brown]

no, this is the largest amount of interest income, the $600 amount from the stock dividend.

[dooda_brown]

Can someone help?

[dooda_brown]

Is there a # to call instead of paying for support in case this is a TT glitch?

[MichaelL1]

There is but let's try this.  Look at numbers on return from print preview from above comment.

Then delete the 1099DIV and look again at the print preview.

I want to see what changed --for that big amount of change it has to be a credit that is no allowed.

[dooda_brown]

we are doing this, but what credit would this affect?

[MichaelL1]

A number of them, Saver's credit, Child tax credit, EITC, all have income limitations and change when income changes.

[dooda_brown]

Where do I find the limits on those?

[MichaelL1]

If you see any change or tell me which ones you have I can give you the details