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No one can call you from the user forum. E-filing is now closed for 2023. You do not need AGI to file by mail, and now the only way you can file your tax return is by mail. Print, sign and date the return in ink, and mail it.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
@md66ab And since you are filing 2023 late then next year enter 0 for the AGI. The IRS won’t have 2023 in their system yet. You could have tried entering 0 for your 2022 AGI to efile 2023 (before Efiling closed). That usually works, especially if you filed 2022 later or mail it.
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