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Hi there,

I was charged $168 to finish filing taxes when I know I didn’t add on any help with the “self employed” additions I was charged. I had to submit my taxes tonight of course so I didn’t have time to reach out to support.

Is there a way to prove I did not use these additions?

 

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@Kristinmcg15 wrote:

I was charged $168 to finish filing taxes when I know I didn’t add on any help with the “self employed” additions I was charged. I had to submit my taxes tonight of course so I didn’t have time to reach out to support.

Is there a way to prove I did not use these additions?

 


So you ended up in the wrong edition?   Did you use Self-Employed Edition at $119 for Federal and $49 for State, when you don't have any self-employment income  and didn't need a Schedule C?

 

Did you think you were in a lower edition?

You could talk to TurboTax Support and tell them you didn't prepare a Schedule C (if that's the case).  I don't know what they will say/do.

 

TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

If you are prompted for your issue, you can just say billing issue.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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