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Level 1
September 17, 2020
Question

Payment

  • September 17, 2020
  • 1 reply
  • 2 views

I paid $60 for Turbo Tax Deluxe and $50 for MO return.  When I went to file my returns it tried to charge me again.  Can you fix this problem?  Order # TTWCD146494815

 

 

    1 reply

    Level 15
    September 17, 2020

    @hynemc wrote:

    I paid $60 for Turbo Tax Deluxe and $50 for MO return.  When I went to file my returns it tried to charge me again.  Can you fix this problem?  Order # TTWCD*********


    So you paid $110 originally for Online TurboTax, and now it's trying to charge you $110 again?

     

    This is a user community forum.  Nothing account-specific can be handled here.   For a billing/payment problem you can phone TurboTax Support during business hours for assistance.

    Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.

     

    FAQ: What is the TurboTax phone number?
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Or use this contact form:
    https://support.turbotax.intuit.com/contact