3476236
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Payment Problem

I'm trying to make a payment, but I'm experiencing an issue like the one in the image. I tried using different cards, but I couldn't resolve the problem. How can I fix this issue?

 

resim_2025-02-11_223237324.png

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
BrittanyS
Expert Alumni

Payment Problem

If you keep getting the cvv or billing address is incorrect, double check the entries and make sure the billing address matches what is listed with your credit card company.  The CVV should be the 3 digit code listed on the back of your card.  If both match, you will need to contact your credit card company to verify the information they have on file.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Payment Problem

I tried all stuff but this still same problem, how can I connect to TurboTax?, money is withdrawn and deposited back from my bank

CatinaT1
Expert Alumni

Payment Problem

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

 

Is your credit card address the same as the address you have in your return?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question