Payment cancellation

[Kenjeffers]

Turbo tax never asked for my license code but continued on. Turns out it made me pay 83.08. The program crashed and when I relaunched it I was able to enter the license code and complete my return. As expected I only had to pay $15. Please cancel the $83.08 purchase or if too late to cancel please refund it

[LeticiaF1]

To resolve this, you will need to contact a specialist, see the link below for contact information:

What's the TurboTax phone number?

[Kenjeffers]

I talked to a specialist and she sent me a link to reply to 

I replied requesting the refund of my double payment, the $83.08