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Level 1
February 23, 2023
Question

Pay for this program

  • February 23, 2023
  • 2 replies
  • 2 views

I use my sister card to pay for this so she can do my tax. It will not let us in it tell me I didn't pay for it

I try to use my service number it tell me it not right one. I have try for day having to get answers . What do I do. 

Thank you (Ellama) Sandie , I also pay fro support too

    2 replies

    Level 13
    February 24, 2023

    For your safety, please do not enter any of your personal information on this public internet forum. Is the form of payment you are trying to use being declined? Could you please clarify what you mean by service number?

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    VolvoGirl
    Level 15
    February 24, 2023

    What did you buy?  The Desktop CD/Download program OR the Online web version?  By Service code do you mean the 16 digit License Code?

     

    How to install with a License Code

    https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971