paid to efile in MN and then couldn't - looking for how to get a refund

[BFam3]

Paid to efile in MN and then couldn't. It says we have used all of our 5 submissions but this return was 1 of those we just didn't file both federal and state at the same time.  The federal has been accepted.  We don't mind mailing it in but it seems we have already been charged.

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...