Hello Dear Community,
I'm faced with an interesting situation. My son filed his taxes using TurboTax online filing. He paid his federal taxes using a credit card + $3.95 fees. The credit card was charged both amounts (i.e. Tax + service fee) the next day itself (i.e. Apr 18, 2023). Today he received a letter from the IRS saying his tax amount wasn't received, they levied a fine + interest on it and asked to pay the entire amount by June 26. I am asking myself what on earth is going on. Who must have gotten this wrong ? TurboTax or the IRS ??!!! I have the credit card statement as proof that the federal taxes owed were indeed paid. Why pay taxes twice ? This is simply bizzare !!
Two scenarios possible here:
1) Intuit paid the IRS but the IRS system somehow never received
2) Intuit "forgot" to apply the payment to the iRS (unlikely)
Any help appreciated. Who do I contact first ? Intuit or the IRS ?