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Order no. QSTW17803480677

This order was supposed to be delivered by today.  Tracking info still shows it in Illinois.  I have been charged for this.
1 Reply
Level 15

Order no. QSTW17803480677

Are you on the Advantage plan?  You get both the CD and the Download .

As a courtesy to our CD customers, a download is also included as part of your purchase.  This means once the product does start to ship in November, instead of having to wait for your CD to arrive, you can download your copy right away to your computer.  Just log into your TurboTax Advantage account and look for My Downloads.  Just like the CD, which can be installed on supported Mac and Win operating systems, we include a download for both Mac and Win.

Credit Card Accounts will be charged from 11/07/2017 – 11/09/2017.
11/08/17 - Downloads are added to all the customer's account, regardless if they're CD or Download customers.
11/13/17 to 11/14/17 - CD orders will begin to ship.
11/27/17 - Expected in-home delivery date for CDs  


 ... however a warning to the users ... the current download is only a beta version based on the current tax laws which doesn't take into consideration the possible tax law changes that are being discussed in congress.  And the program will not be fully operational until late January to early March depending on what congress does do.

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