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rmeyers1
New Member

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

 
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23 Replies
aww
Level 2

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

For the pop-up screen the  suggestion above "icon and text" or "icon only" works great. For the desktop page itself I went to the top left corner and clicked on green 'expand' button for full screen . It makes screen fit the whole space and than I was able to move page down to see all buttons at the very bottom

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

so i just had this same problem for the last 20 minutes! Place Order button was below my screen!!! here's how i solved it: I right clicked on the top gray bar (where it has the name of your file and all the little icons), and it gives you the option of "icon and text" or "icon only". I selected "icon only". This made the top bar shorter, which brings the screen up high enough to click the Place Order button!

I'm sure there's an easier way but this was what worked for me!

JoO5
Level 1

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

single or double right-click doesn't bring up this option for me. What am I doing wrong?

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

Can't you just scroll down?
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
JoO5
Level 1

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

no, it won't scroll at all, won't resize, won't rotate. Can't get to the place order button in any way I've tried. The resize icon option sounds good but can't get it to come up.

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

System Preferences -> Displays -> scaled   maybe?
System Preferences -> General -> Show scroll bars always  maybe?
Try a different browser.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
JoO5
Level 1

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

Tried both, didn't work--the scroll bar doesn't lower it enough. Tell me how to get the icon/text choice to come up. I have seen that come up accidentally on other screens but not sure what I did to get it. Deliberate right-clicking (Macbook Air) doesn't seem to work.
jguiles
New Member

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

We are stuck with the same issue. Looks like no one has looked into it yet.

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

Well another option that worked for me is if you go to top of screen and select View -> Hide Toolbar

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

<a rel="nofollow" target="_blank" href="http://osxdaily.com/2010/07/05/how-to-resize-a-window-that-is-too-big-or-off-screen-in-mac-os/">http...>

<a rel="nofollow" target="_blank" href="https://www.tekrevue.com/tip/resize-off-screen-window-in-mac-os-x/">https://www.tekrevue.com/tip/res...>
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

My screen was frozen and I could not get to the View - > Hide Toolbar.  So I did a Force Quit.  Then was able to go to top of screen to select View -> Hide Toolbar as testa.temtem suggested above.

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

I had the same problem for the past 30 minutes and tried the ideas above to no avail on a 2014 Macbook Air running Mojave.  Ultimately, macuser_22's method worked:

"Finally, another option is to grab any portion of the window you can and hold down OPTION+SHIFT keys and drag, which will resize the window in any direction"

I fumbled around awhile but was able to grab the right hand side of the window and resize.  Such a relief after all that work and being literally on the last step!  Such a disappointing and frustrating end to what was a good experience using TurboTax this year.

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

I moved the dock to the side of the screen, it gave me just enough room to click on "submit payment” although the button is partially below the screen margin.
mtonatiuh
New Member

On MacBook Air, the PLACE ORDER SCREEN won't fit on my screen (the option of PLACE ORDER is BELOW my screen, so I cannot choose it.) Help?

I can't believe Intuit will not test this. It happened to me too: MacBook Air 11in.
I solved by the using the suggestion of "Icon only", then a sliver of the button was visible to click.

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