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Ohio site is holding my return, never received quiz letter to prove to them who I am. Do I resubmit return? How? State site not clear or helpful

 
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1 Reply
MicheleR
New Member

Ohio site is holding my return, never received quiz letter to prove to them who I am. Do I resubmit return? How? State site not clear or helpful

No, you will not be able to submit your State Return after it has already been e-filed successfully. You will need to contact your Ohio State Department Of Taxation for additional assistance. See information below from their website.

Taxpayer Services is located at 4485 Northland Ridge Blvd., Columbus, OH 43229. Our hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Friday

  • Our agents are available through email at EmailUs 
  • Our call volume is typically lowest from 9 a.m. - 10 a.m. and 2p.m. - 4p.m. Please have available the 9-digit Federal Identification Number (FEIN), SSN, or 8-digit account number associated with the account you are calling about, this will help us better assist you. 
  • Income Taxpayer Services (800) 282-1780 
  • Income Tax Refund Hot Line (800) 282-1784 or Click Here

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