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eybouie
New Member

Not getting my verifying code thru email

my code is not been sent to my email

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5 Replies

Not getting my verifying code thru email

check your junk mail or ask that the verifying be resent
abby5729
New Member

Not getting my verifying code thru email

I have been waiting 35 minutes and have not received a code. My email is correct and it’s not going to junk. I have already resent the email and that didn’t arrive either. I have no idea what to do. I received a confirmation for my order but no code. I just want to finish and file my taxes! 

JakailaLO
Expert Alumni

Not getting my verifying code thru email

Make sure that TurboTax is reflecting your correct email address by scrolling down on the left-hand side of your screen until you see Intuit Account.  You can change it here by selecting Edit next to your email address.

 

If your email address is correct, check your spam.

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nooyte
New Member

Not getting my verifying code thru email

Email verification code is not coming through. 

I've gotten all other emails pretty much right away ("Your order confirmation," "You earned the Read 5 Posts badge on Community").

I checked my trash/spam.  Been sitting here waiting, waiting, waiting for the email verification code. 

 

Please send me the code, so I can wrap up this process. 

MichelleLO
Expert Alumni

Not getting my verifying code thru email

Please follow the steps in the below TurboTax Help Article for assistance with your verification code.  

What if I'm having trouble with my filing verification code?

 

If all the steps fail and you still have not received your code, please reach out to Customer Support for assistance.

What is the TurboTax phone number?

@nooyte

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