"Not eligible to e-file"

Forum|Forum|2 years ago
January 29, 2024
4 replies
23 views

Jan 29, 2024 Just tried to file my 2023 federal taxes electronically, used TurboTax Home & Business, with a Schedule C. Passes all error checks. But when I try to file get error message "This return has certain forms that can't be e-filed, usually because of tax regulations, so you'll need to print and file by mail. For more details, select the Review Tab, above, and continue through final review." But review tab shows all okay. Only difference for 2023 was I donated a vehicle to charity and so TT had me complete Form 1098-C, Contributions of Motor Vehicles, Boats and Airplanes." But no impact on federal, since I was still better off taking standard deduction. Helps with state (California) where I am better off itemizing. No errors on any form are indicating. Why can't I e-file??

mesquitebean

Level 15

A lot of people are having trouble efiling with a Schedule C. TurboTax is aware of the problem. See if anything changes after their routine weekly software update which normally occurs overnight on early Thursday mornings.

dane1234Author

Level 3

Thanks! Will give that a try.

mesquitebean

Level 15

@ dane1234

EDITED 1/29/2024 at 3:55 PM Pacific

If the Schedule C if not the problem, it could be the Form 1098-C and the fact that that 1098-C form flows to Form 8283 (Non-cash Charitable Contributions), which is not yet ready. It is projected to become available on 2/07/2024, at least for a Federal return. See the table linked below.

Forms Availability Table

gonzsal

Level 2

Hello and I am having the same issue where it tells me that cannot efile my brothers tax returns. Turbo =Tax shows that I cannot efile since there are some schedules prevent me from efiling. I have efiled these returns before with no problems. I tried to eliminate all the schedules that are not being used but appear in the forms module. Eliminating some schedules did not help at all. I guess I have to file by mail. Unless someone can come up with a solution as to how bypass this block.

mesquitebean

Level 15

@gonzsal wrote:
Hello and I am having the same issue where it tells me that cannot efile my brothers tax returns. Turbo =Tax shows that I cannot efile since there are some schedules prevent me from efiling. I have efiled these returns before with no problems. I tried to eliminate all the schedules that are not being used but appear in the forms module. Eliminating some schedules did not help at all. I guess I have to file by mail. Unless someone can come up with a solution as to how bypass this block.

Only file by mail as a last resort. That can delay processing of your return by weeks. There is no hurry to efile this early in the season when tax software often has some bugs to work out.

There is a known problem with folks who are filing Schedule C (or in some cases Schedule F). Just wait a few days while TurboTax is working on it. It should be fixed at some point in a software update.

MaryG80

Level 2

I am getting the same error for e file, and nothing has changed in my info from prior years.

orwellflash

Level 2

I was able to delete my Schedule C because I no longer use it. That fixed my efile problem. You may need to wait for fix if you need to file Schedule C.