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johnpeterson7828
Returning Member

NEW TURBOTAX

JUST WANTED TO LET KNOW THAT THIS YEAR TURBOTAX WAS THE HARDEST TO WORK WITH SINCE I FIRST STARTED USING IT 15 YEARS AGO. EVERYTHING WAS SO MUCH DIFFERENT THAN THE PREVIOUS YEARS. I  GUESS YOU MADE TOO MANY CHANGES AT ONCE.

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1 Reply
MelindaS1
Expert Alumni

NEW TURBOTAX

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon. 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.

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