You do not mention where you purchased the 2019 software, but TurboTax no longer supports 2019, nor will TT provide updates or state downloads for 2019. Sorry---but you have been cheated by some online seller or retailer. TT does not support 2020 software either, so beware of purchasing 2020. Before long it will also be too late for 2021-----and if a 2021 return is not mailed by April 15, 2025, the refund is forfeited.
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