New Download flagged as malware?

[Nickalh]

Hello all,
An antivirus software flags Turbo Tax with not one but two pieces of malware.  
I use VirusTotal at the website with the same name.  The first is "TrojanDropper.Agent.lxk" by Jiangmin and the 2nd is "Adware.Presenoker" by VBA32.  This is a fresh download directly from Intuit.com  

This link shows the results of the virus scan.
https://www.virustotal.com/gui/file/5c045ea43ca1196202a1edb8901c3aa6eefe180d83132c086710911d05b5ebb3

Considering this is financial with all of the the most sensitive information, SSN, etc., I am particularly cautious.

I'm also putting in a support request with Intuit directly and plan on posting what they say here. 

[Mike9241]

AV apps are tools. Sometimes they will miss infected files or even indicate that a clean file is infected. 

Now sure what you did because there is no download with the online version unless you are just using it to post this. As far as I can tell no one else has reported their AV app detected that a downloaded version had malware, but satisfy yourself. 

[Nickalh]

I didn't say it was the online version.  I downloaded the installer for the "Desktop" version or "offline" version.

I'm aware of the possibility of false positives by antivirus software. Still given major software, see the Solar Winds attack, companies have unwittingly distributed malware, I think caution is warranted.  

Also, I don't see a way to email, chat with or otherwise contact intuit except by a support phone number.  I'm not yet sure when I'll find the time to call them.