@professionaledge I don't work for TT, just trying to help. Have you updated windows completely? Do you have any popup blockers running as you said you shut off antivirus. Have you cleaned your cache and cookies lately?
To delete temporary files:
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In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results.
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Select the drive you want to clean up, and then select OK.
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Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
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Select OK.
If you need to free up more space, you can also delete system files:
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In Disk Cleanup, select Clean up system files.
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Select the file types to get rid of. To get a description of the file type, select it.
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Select OK.Hopefull this was helpfull Or follow the steps here:
https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...
**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
