First try this:
Go to the personal info section and erase and re-type your birth date.
Check everyone's birthday in your tax return. Erase, re-type.
This rejection occurs when the date of birth for the first person listed on the return is either incorrect or doesn't match IRS records. It is possible the IRS has made a mistake.
The code and message associated with this rejection varies with the tax form:
- F1040-525-02: The date of birth you entered on your tax return does not match what the IRS has in its files for you.
If your date of birth has been entered correctly in TurboTax, then call the Social Security Administration at 1-800-772-1213 to verify that their records are correct. If SSA records are incorrect and have to be updated, it can take up to four weeks to transfer the updated information to the IRS. Wait four weeks, and then re-file the return. If you can't get it corrected, then you will have to file a paper return for this year.
If you have double checked all forms and personal information and everything is correct and they continue to rejected it, your next option will be to mail it. Here is a walk through on how to print and mail your return:
https://ttlc.intuit.com/questions/1944348
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