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Level 1
August 21, 2021
Question

NEED MY MONEY BACK

  • August 21, 2021
  • 1 reply
  • 8 views

YOU TOOK MY MONEY!!! I can NOT EAT BECAUSE OF YOU IDIOTS!!! I said use my tax refund to pay and it’s nothing my fault it’s delayed. You need to refund me ASAP 

1 reply

VolvoGirl
Level 15
August 21, 2021

If the IRS is taking too long to send your refund or reduces it see.....
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it. Check your spam folder for emails.

 

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632