Need live person

[Irene2805]

You can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link:  https://support.turbotax.intuit.com/contact/
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

[tysonvictoria21]

Hi, I also need a live person. I have tried doing that but it tells me I can't speak to anyone because I have a free version but I don't I had to pay for each of my returns. It's really a simple matter and I just need a live person to talk to.

[TerukoL]

TurboTax has a tax specialist to help you complete your return. To speak with a tax specialist, please follow the directions below:

If you're using TurboTax Online:

1. Start by signing in to your account (if you aren't already). 

2. Click Contact in the upper-right corner of your screen.

3. Ask your question, and then:

 *Post it to our community of experts; or

 *Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

Please click the TurboTax Help link, listed below, to learn more about using TurboTax Live.  https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...