Need help with this

Forum|Forum|5 months ago
January 28, 2026
2 replies
9 views

It keep rejecting

TurboTax Online

xmasbaby0

Level 15

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

What is the rejection code or rejection message?

If it was rejected for AGI—-your 2024 AGI might not be in the IRS system if you filed late. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax ret

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

LaShaunA3

Level 6

We'd love to help you complete your tax return, but need more information. Can you please clarify your question? Did you receive any specific error messages?

If the issue persists, you can provide more details or contact customer support for assistance.

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