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My WI state tax return is being rejected due to "incorrect or missing information for your e-mail address" Any idea why this is happening?

 
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1 Best answer

Accepted Solutions
ChristyW
New Member

My WI state tax return is being rejected due to "incorrect or missing information for your e-mail address" Any idea why this is happening?

For Wisconsin, it may be for the email address provided for the "Electronic 1099-G". Edit your Other situations to correct itSign into your return, and select "fix it" to get back in the program. From here:

  1. Select "state" on the left and "continue" or "edit" beside your state return.
  2. Scroll down to "Other situations", and select "edit"
  3. "Revisit" the "Electronic 1099-G", and select "yes" to see and change your email address
  4. Continue through to "file" your state again. Pay close attention as you go through filing, you may see your email address again, depending on your state and situation. 

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1 Reply
ChristyW
New Member

My WI state tax return is being rejected due to "incorrect or missing information for your e-mail address" Any idea why this is happening?

For Wisconsin, it may be for the email address provided for the "Electronic 1099-G". Edit your Other situations to correct itSign into your return, and select "fix it" to get back in the program. From here:

  1. Select "state" on the left and "continue" or "edit" beside your state return.
  2. Scroll down to "Other situations", and select "edit"
  3. "Revisit" the "Electronic 1099-G", and select "yes" to see and change your email address
  4. Continue through to "file" your state again. Pay close attention as you go through filing, you may see your email address again, depending on your state and situation. 

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