Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
senayet2000
Level 1

My user name and pw is not working when I select wealthfront. Instead of selecting wealthfront, I typed in the url it says not found. TT must have it entered wrong.

Wrong URL for wealthfront

4 Replies
CarissaM
Employee TurboTax Specialist

My user name and pw is not working when I select wealthfront. Instead of selecting wealthfront, I typed in the url it says not found. TT must have it entered wrong.

You may have to enable third party access through your Wealthfront account. If this doesn't work please reach out to us with more details so we can better assist you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Tucker0212
Level 3

My user name and pw is not working when I select wealthfront. Instead of selecting wealthfront, I typed in the url it says not found. TT must have it entered wrong.

This is incredibly frustrating.  I too have posted about this but Turbotax does not seem to care.  I have used Turbotax for decades and this is my fourth year with Wealthfront.  This is the first year I have had an issue and am currently unable to complete my tax return.  If enough of us complain about this, hopefully they will correct the issue.

KatrinaLO
Employee TurboTax Specialist

My user name and pw is not working when I select wealthfront. Instead of selecting wealthfront, I typed in the url it says not found. TT must have it entered wrong.

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Tucker0212
Level 3

My user name and pw is not working when I select wealthfront. Instead of selecting wealthfront, I typed in the url it says not found. TT must have it entered wrong.

I was finally able to get past this same problem by deleting and recreating app-specific passwords in Wealthfront until I got one that I was able to enter "blindfolded" without typos.  This process was frustrating in and of itself as I got locked out of, and had to change the password for,  my Wealthfront account twice (not sure why this was since it's not using the same password as Turbotax is).  This whole situation could be avoided if Turbotax would allow cutting and pasting of passwords into the field or at least allowing the user to see what they are typing when they manually input the 32 character password. 

Dynamic AdsDynamic Ads
Privacy Settings
v