My TurboTax Premier bought from Amazon is not compatible with my Mac OS X Yosemite 10.5.5 so I plan to use the online version. How do I get a refund?

johnmccabe9 · ‎June 3, 2019

xmasbaby0 · ‎June 3, 2019

You made a purchase from Amazon--ask Amazon for a refund.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

macuser_22 · ‎June 3, 2019

You can try to ask customer support to credit you if you have your proof of purchase from Amazon itself and not just another unauthorized vendor that advertises on Amazon.

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

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My TurboTax Premier bought from Amazon is not compatible with my Mac OS X Yosemite 10.5.5 so I plan to use the online version. How do I get a refund?