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My Turbo Tax won't download from the disc. I get an error code 36

 
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Drayton
New Member

My Turbo Tax won't download from the disc. I get an error code 36

Error code 36 is a file system error.  You should open the Disk Utilities program and run First Aid on your hard drive just to make sure the error is not on your hard drive instead of the CD.

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