My taxes waiting on figuring when cut off

[CeciliaM]

My name is Cecilia  had took a picture of w2 and was waiting for taxes to be figured and cut off. I tried to use name to get back on but would not take my email cant get back to where I was at [email address removed] password was <removed> Tax year 2019 evergreen community Supports [social security number removed] employer ID number

[KatrinaLO]

Log completely out of all TurboTax accounts if you have more than one. You can use this link 

https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://support.turbotax.intuit.com/contact/