My taxes failed to transfer due to unverified credit card. However, my card was charged. How do I e-file now.

I tried to e-file my taxes, but the transmission failed due to unverified credit card. However, my card was charged. When I try to e-file, a credit card entry is required. I don't want to be double charged.

posted

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I want to print my 2023 tax document. I don't want to transfer my 2024 statements as I'm not going to file with Turbotax nor do i want to be charged for 2024 filing.

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

My taxes failed to transfer due to unverified credit card. However, my card was charged. How do I e-file now.

My taxes failed to transfer due to unverified credit card. However, my card was charged. How do I e-file now.

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

My taxes failed to transfer due to unverified credit card. However, my card was charged. How do I e-file now.

Do you have an Intuit account?

My taxes failed to transfer due to unverified credit card. However, my card was charged. How do I e-file now.

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert