How do I get back to my tax information I entered into Turbo Tax a few months ago and filed for an extension with the IRS. PLEASE tell me it has been deleted as it is very long. Thank you, Shelley Hughes. Is there someone I can talk to? [phone number removed].
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
To get back into your return. Do not click on Amend!
Click on Add a State to let you back into your return.
From Tax Home (the first screen you see after you sign in), scroll down to Your tax returns & documents. You may have to select Show to open the drop down.
Select 2020, and then select Add a State (you're not actually adding a state, this is just the workaround).