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gordon91644
Returning Member

My Tax Information I entered into TT a few Months ago

How do I get back to my tax information I entered into Turbo Tax a few months ago and filed for an extension with the IRS. PLEASE tell me it has been deleted as it is very long. Thank you, Shelley Hughes. Is there someone I can talk to? [phone number removed].

2 Replies
VolvoGirl
Level 15

My Tax Information I entered into TT a few Months ago

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.


VolvoGirl
Level 15

My Tax Information I entered into TT a few Months ago

To get back into your return.  Do not click on Amend!

 

Click on Add a State to let you back into your return.

From Tax Home (the first screen you see after you sign in), scroll down to Your tax returns & documents. You may have to select Show to open the drop down.

 

Select 2020, and then select Add a State (you're not actually adding a state, this is just the workaround).

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