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kathytvu
New Member

My state e file was rejected but doesn't indicate the reason why. How do you I find out what was wrong with my return?

 
3 Replies
DaraLO
Intuit Alumni

My state e file was rejected but doesn't indicate the reason why. How do you I find out what was wrong with my return?

Did you receive a reject code or message?

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dhouse3333
New Member

My state e file was rejected but doesn't indicate the reason why. How do you I find out what was wrong with my return?

My CA Personal return was rejected. Under WHAT HAPPENED it has: CA_Itemized - We've identified a potential issue in your California return due to an error in our software.

 

Once I open the state return, it does not tell me what to fix. I do the SMART CHECK, it tell me there are NO ERROS....it does not tell me what to fix. 


HELP!! 

JeanneLO
Intuit Alumni

My state e file was rejected but doesn't indicate the reason why. How do you I find out what was wrong with my return?

@dhouse3333

We will be sending you an email within 48 hours with instructions for any additional steps that need to be taken to ensure an accurate return is filed, accepted, and you receive every dollar you deserve. We apologize again this has caused a delay in processing your tax return.

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