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Some returns can take longer than others due to different factors. Some of those reasons are listed here. https://ttlc.intuit.com/replies/3302330
You can call the IRS, if it has been longer than 21 days, at 1-800-829-1040. There is a long waiting time.
When calling the IRS do NOT choose Option 1.
Choose Option 2 after you choose the language.
Then Press 1
Then Press 4
Then Press 2, it will then transfer you to an agent.
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