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Jaxon2017
New Member

My refund didn't come yet

 
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5 Replies
JulieS
Expert Alumni

My refund didn't come yet

You can check on the status of your refund on the IRS website.

 

Click here. 

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Blue93
Returning Member

My refund didn't come yet

I'vw been checking since i sent it off in feb on the 29 , everytime i check i get that the information isn't accurate. Now I've retraced my steps so many times i don't know what else to do . i know im putting in the right information. 

My refund didn't come yet

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

 

 

 

 

" i know im putting in the right information. "

 

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

 

Your federal refund amount is on line 20 of your Form 1040

 

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Blue93
Returning Member

My refund didn't come yet

I had to mail it out ... I mailed it on feb 29 shouldn't it been process already

My refund didn't come yet

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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