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vinceref
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

 
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SherekaB
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Yes. You can download it on all computers that belong to you.

https://ttlc.intuit.com/replies/3300105


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3 Replies
SherekaB
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Yes. You can download it on all computers that belong to you.

https://ttlc.intuit.com/replies/3300105


GH
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

My computer died after I completed my 2019 return and I have downloaded the software to another computer, how do I retrieve the 2019 return so i have it in my file fir next years bring forward?

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Sorry you need to have the actual file ending in .tax2019 which would only be on the original computer unless you made a backup or copied it to a flash drive or somewhere.  Maybe if the hard drive is ok you can take it out and put it into an external enclosure to access the files from it.  Ask a repair shop like Best Buy.

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