turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

vinceref
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
SherekaB
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Yes. You can download it on all computers that belong to you.

https://ttlc.intuit.com/replies/3300105


View solution in original post

3 Replies
SherekaB
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Yes. You can download it on all computers that belong to you.

https://ttlc.intuit.com/replies/3300105


GH
New Member

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

My computer died after I completed my 2019 return and I have downloaded the software to another computer, how do I retrieve the 2019 return so i have it in my file fir next years bring forward?

My main computer died. Can I download turbo to my new computer when I get it? I have already downloaded it to the dead computer.

Sorry you need to have the actual file ending in .tax2019 which would only be on the original computer unless you made a backup or copied it to a flash drive or somewhere.  Maybe if the hard drive is ok you can take it out and put it into an external enclosure to access the files from it.  Ask a repair shop like Best Buy.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies