My husband and I each have fidelity accounts. When I tell Turbotax to import them, it pulls his, but will not pull mine. Last year I was able to pull both.

katmclernon · ‎March 13, 2023

It has me log into my intuit account, then attaches to Fidelity, then pulls my husbands documents, but not mine. How do I tell it to log in to pull mine?

MoniqueLO_ · ‎March 13, 2023

Please see What if I can't import my 1099? and be sure to review the Troubleshooting section for instructions.

If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@katmclernon

katmclernon · ‎March 16, 2023

Thanks... Found online to delete my cookies and try again.... it worked!

MichelleLO · ‎March 17, 2023

Glad you found a solution that worked. Thank you for letting us know!

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wrpearson48 · ‎April 8, 2024

What cookies did you delete? Intuit or Fidelity?

katmclernon · ‎April 8, 2024

cleared cookies on my browser... then was able to force the sign-on to the other account.

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My husband and I each have fidelity accounts. When I tell Turbotax to import them, it pulls his, but will not pull mine. Last year I was able to pull both.