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That usually happens when there is a block on your account. The billing department is in mountain time. Call Monday thru Friday 9:00 AM - 4:00 PM Mountain time. Some agents will not know how to contact them so insist on a supervisor if they do not help you. Once that is fixed you will be able to use your credit cards.
Please see this link for additional options to help clear the payment validation issues.
If none of these steps help, I suggest contacting us for assistance.
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