My file payment for state is not being accepted. Have tried multiple credit cards. Can you tell me why?

[linda1584]

How can I get my efile payment to go through?

[taxlady28]

That usually happens when there is a block on your account.  The billing department is in mountain time.  Call Monday thru Friday 9:00 AM - 4:00 PM Mountain time.   Some agents will not know how to contact them so insist on a supervisor if they do not help you.   Once that is fixed you will be able to use your credit cards.

[JotikaT2]

Please see this link for additional options to help clear the payment validation issues.  

If none of these steps help, I suggest contacting us for assistance.

@linda1584