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lsparkie
New Member

My ex wife took over my Turbo Tax account and I can not figure out how to start my own separate account.

Every time I try to log on to my account, all i get is her stuff from last year. It won't let me start a separate account for myself.
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2 Replies

My ex wife took over my Turbo Tax account and I can not figure out how to start my own separate account.

as far as I know, every sign on page on the internet offers you the chance to create a new account.

ToddL99
Expert Alumni

My ex wife took over my Turbo Tax account and I can not figure out how to start my own separate account.

@fanfare is correct - you will have to create a brand-new account, using a different email than what you and you ex-spouse used for your previous account. You won't be able to save or transfer previous year's tax data with a new account.

  • Select the TurboTax product you would like to use from  Let’s find the right tax solution for you.
  • On the next screen, do NOT select "I used TurboTax" - doing that will take you to the sign-in screen for existing accounts, and you need to create a new one.
  • Create your new account with a different email

See the following sample screen shots for aid in navigating.

 

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