My employer is located in Canada with no zip code

Forum|Forum|7 years ago
June 6, 2019
1 reply
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What do I do if employer doesn't have a zip code and located in Canada? They won't allow me to file with it missing

TurboTax Deluxe Online

BillM223

Level 15

Does your Canadian employer have a Canadian postal code? That's a 6 character code like "2A4 7S1" instead of the 5 or 9 digit US zip code.

Some users have difficulty entering the Canadian postal code on the W-2 because the sequence of events makes TurboTax believe that the entry should be a US zip code.

If you have a Canadian postal code and you are trying to enter the W-2, then try the following:

1. Delete the W-2

2. When you add a new W-2, the screen will ask you for the employer’s EIN. DON’T PUT ANYTHING HERE.

3. Instead, just leave the EIN field blank and continue.

4. Enter your complete W-2 information on the next page. Make sure to indicate that this is a foreign address (under “Address Type”). It’s OK to enter the EIN here at the top of the page.

5. Be sure you enter everything from the W-2 – the input screen is rather long and needs scrolling.

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