826365
You'll need to sign in or create an account to connect with an expert.
Are you referring to the 6-digit verification code to verify when efiling? Are you receiving it by text or email?
If it's coming in email, then when you go to get the code, you must leave the first screen open that asks for the code. Use a different tab or different window to go to your email account to retrieve the code, then enter it in that first screen that you left open. If you close that first screen, the code will be seen as "invalid" or "expired." Another option is to leave the first screen open and to check your email account on your phone.
I also see you are using Live Deluxe, which is an upgrade from regular Deluxe that includes help from a CPA/EA tax expert, who will also review your return prior to filing, if desired.
Did you already take advantage of that feature to have your return reviewed (it's optional)?
FAQ: What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191
FAQ: How do I connect with a tax expert in TurboTax Live?
FAQ: How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
benzaquenbills
New Member
shanesnh
Level 3
Th3turb0man
Level 1
william-b-clay
New Member
MICKEY79
Level 3