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My address and zip code entries are correct but I keep getting error code on zip, why?

On state form
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1 Reply
JohnB5677
Employee Tax Expert

My address and zip code entries are correct but I keep getting error code on zip, why?

This error will occur when the two-letter abbreviation doesn't match with the 5-digit ZIP code.

 

  • Double-check that the two-letter state code is what is on the original form.
  • Re-enter the (5) digit zip code.
  • If you're updating a form, go back to the input screen to make a change.
  • Use the USPS official Zip Code Listing  to confirm the city/state/zip combination is recognized.
  • Check to be sure there are no extra letters or numbers in the city or street fields.
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