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jhowardreynolds
New Member

Am trying to file your FREE Federal & RI tax package. Your add says "FREE"- why are you looking to charge?

 
posted
‎June 1, 2019 1:28 PM
last updated ‎June 01, 2019 1:28 PM
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iva
Level 2

Am trying to file your FREE Federal & RI tax package. Your add says "FREE"- why are you looking to charge?

Most likely you upgraded to another version of TurboTax based on your tax situation.  Here is more information on the criteria to qualify for our Free product.

https://ttlc.intuit.com/replies/4223394

‎June 1, 2019 1:28 PM
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