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Level 1
February 15, 2020
Question

MONEY

  • February 15, 2020
  • 2 replies
  • 8 views

Why is it that iv seen nothing but FREE commercials all over for turbo tax but turbotax wants to charge me $120 to file my taxes? where is the free option?

2 replies

DoninGA
Level 15
Level 15
February 15, 2020

Deluxe online edition for a federal tax return used instead of the Free edition - $40

State tax return when using the Deluxe edition or higher - $40

Option to pay the TurbTax account fees with the federal tax refund - service charge $40

Thus - $120

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

OR -

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

IRS Free File Program - https://apps.irs.gov/app/freeFile/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

 

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

  • A maximum 2019 adjusted gross income (AGI) of $36,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-the-turbotax-free-file-program

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-free-file-program-and-free-e...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

Level 2
February 15, 2020

EXACTLY!!! They nickle and dime you to death and keep pushing a bunch of other crap on you such as their audit insurance. I bought the CD version that included FREE STATE TAX DOWNLOAD, but then it was $19.99 PLUS TAX to E-FILE! What a rip-off!!!

 

I found this: "To qualify for the TurboTax Free File, you must make under $34,000 per year. You are eligible if you make less than $34,000 and: Work full time. Work part time."

 

Does this apply to you?

VolvoGirl
Level 15
February 15, 2020

Those are not the requirements for the Free File website.

 

To qualify for the Free File website  you just need to meet one of these 3 things.

AGI $36,000 or less.

Active duty military with AGI of $69,000 or less

OR qualify for EIC (earned income credit.)

 

In order to use the Free File program, you have to start it at a special website.  Click on the Orange button I Qualify, Let's get Started

https://freefile.intuit.com/

 

How to switch to the Free File website

https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/01/26264