Missing w2 info

[Ouzts149]

• I received a letter of verification from the state of sc saying when I file my state return that the W2 income didn't match what they had on file. Now they want me to send in Copies of my W2's that I filed for last year. What happen to all that info when it was sent electronically by TurboTax sofeware? TurboTax pulled it up with no problem. State said it must was typed into software but all that info was uploaded by TurboTax just by typing in employer tax number.
• They refuse to process my tax until they get copies of all w2"s for 2021.

[MaryK4]

Even though you can import your W2s in TurboTax to complete your tax return, you cannot use the information for the South Carolina verification.  You will have to contact your employers for paper copies of your W2s.  (Many have them available online).