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mikemes
New Member

missing activation code

I purchased a CD copy of turbo tax premier for 2023.  I did this early for the cost savings but did not realize the CD says the activation code is on my receipt.  Of course, I don't have the receipt.  Called customer service and they were not aware of versions that don't include the activation code.  This sucks as I will probably have to buy another copy.  I have been using turbo tax for 15 years and never had this issue, why would they not include an activation code!

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1 Reply

missing activation code

Where did you buy the CD?  If you bought it from Turbo Tax it's probably in the email receipt.  

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

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