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Louiefatboy
New Member

Miscellaneous payment

Good Afternoon

I recentlyReceived an email telling me that you guys are taking out $37.31 out of my account. On the April 6,2020 you guys took out $32.00.

Today April 7,2020 I received another email saying that you guys are going to take out another $37.31; My question is are you guys going to take out $5.31 or charge me another $37.31 on April 10,2020?

3 Replies
CassLO
Expert Alumni

Miscellaneous payment

For billing questions, please contact TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

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Server5829
Returning Member

Miscellaneous payment

That didn't work. It said page not found.

 

AkinaLO
Intuit Alumni

Miscellaneous payment

Please contact support through the link below.

What is the TurboTax phone number? - Community

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