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Minutes from the deadline and I can't efile

I filed my 2021 tax retçurn in April of 2022. Because of a software bug in a prior edition, several tax returns needed to be amended, including the 2021 one. The TurboTax agent who helped me suggested I first paper file the prior years and see if the IRS confirmed having received them and then efile the 2021 one after that. Only if close to the October deadline, I hadn't heard from the IRS, should I efile, in order not to lose the efile window.

 

I did that. I left it all ready to just hit submit. Well... lo and behold, I got:

Your transmission didn't go through

TurboTax was unable to send your return to the Intuit Electronic Filing Center, for the following reason:

cancelled

Looks like we've had a technical issue

 

I spent 2.5 hours with an enrolled agent, but there was no way to fix it. We tried clearing cookies and also installing the program in a different laptop, to no avail.

 

After hanging up, I also tried entering my new ID dates (since I renewed it after April), same result.

Does anyone know a fix?

Thanks.

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2 Replies

Minutes from the deadline and I can't efile

Minutes from the deadline and I can't efile

Like I said: I did--2.5 hours on the phone.

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