Manual W2 Entry

Forum|Forum|4 years ago
February 9, 2022
1 reply
29 views

Is anyone else having issues when manually entering a W2? As a 30+ year TurboTax user, this years version makes it next to impossible to manually enter W2's. There is a 30+ second delay on every line. When doing multiple returns, this adds so much time when the W2 doesn't download, and that is more often than not. Really considering moving to HR block for the remainder of the year and going forward as I can't add this much time to return processing.

TurboTax Home & Biz Windows

SForrestLO

Level 11

Can you provide more information? What issues are you experiencing? Are there any error messages or codes?

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gokcchfsAuthor

Level 2

When I key in the amount, there is a 30 second delay before the number actually pops up. And if I try to tab to the next cell (it takes hitting tab twice) it is another 30-45 seconds before I can enter in the amount. This is adding up to 15 minutes to tax return preparation for W2's that don't download, and honestly, most don't. In the past, I could key in the numbers and they would populate immediately. This also has nothing to do with the PC as I can go back to past programs and it works fine. It is a new PC and has plenty of Memory and RAM. This is purely the program not functioning efficiently. If this can't be fixed, I will be moving to HR Block software next year (and maybe even this year) after using your product for 30 years.