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id453
Level 6
January 20, 2024
Question

Manual Update Page

  • January 20, 2024
  • 1 reply
  • 3 views

When viewing the Manual Update page it shows being updated in November 2023.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US

 

But the update when you download it shows it is recent (sort of) via Properties.

There is no version in the File name like it use to be (previous years).

Can someone verify or contact Support/Product Development if they will show versions and when they will start adding new updates?

Thanks

    1 reply

    CatinaT1
    CatinaT1
    Level 15
    January 23, 2024

    Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.   

      

    If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    I
    id453Author
    Level 6
    January 23, 2024

    @CatinaT1 

    Cache and cookies are cleared every day.

    The web page shows no changes.
    The Date is probably hard coded and changed when an update is posted on that page.

    Note again shows November 22, 2023 as the last time page was updated. The file that is posted does not show what file version it is.

    This has nothing to do with Turbotax online or Desktop software.

    It is the Manually Update web page.

    Example - if you click on 2022 Manual Update you a file version like this.

    w_perrelsuperpatchIS_ttax_2022x521x0101.exe (substituted periods for x because it thinks it is a phone number)

    The one posted for 2023 TT shows w_perrelsuperpatchIS_ttax_2023.exe
    It is missing numbers after 2023.

    This should be reported to maybe Product Development or whomever is responsible for updating this page.

    Thanks

     

     

    CatinaT1
    CatinaT1
    Level 15
    January 23, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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