707596
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I cannot get iinto my account. It keeps pulling up my son's 2016 return

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Alma
New Member

I cannot get iinto my account. It keeps pulling up my son's 2016 return

Make sure you are logging into the same account that you used to file your 2016 return. It is possible to have more than one user ID linked to the same email address. You can use our Account Recovery page to make sure this isn't the case: https://ttlc.intuit.com/replies/3302270



Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question