Maintenance Notification

[msckedwards]

Why am I receiving this error message after inputting the EIN for my W2?

[DaraLO · Accepted solution]

There is an issue making the W-2 import unavailable for this employer.  You will need to manually enter your W-2.

[angiestay]

It doesn't give you an option of entering it manually.  Only forces you to click "OK" on the pop up and then you are back to the same page.  Very frustrating.

[AkinaLO]

Please contact support for assistance with this over the phone. 

What is the TurboTax phone number? - Intuit    

@angiestay @msckedwards

[hjhfsadf]

I am getting same error. no way to enter data manually. TT has  more bugs ever year -- now with its most basic function none the less.  

[DaraLO]

@hjhfsadf Please contact us via phone for further assistance with this issue.